Wonen Hartje -

We hebben een goede ervaring met huren via Wonenhartje. Bastiaan Verbaas hielp ons en was erg snel met reageren waardoor het proces vlot verliep. Geen problemen ervaren. Wat ons betreft zeker een aanrader!

We had the worst experience trying to rent from Bastiaan Verbaas. He did not read our communications thoroughly and repeatedly asked for documents that had already been shared. He led us on for 3 weeks thinking the four of us were selected after the viewing by asking for all kinds of information. We responded immediately and respectfully to every email and in return were told by an auto-generated message 9 days before our move in date that they were proceeding with another applicant. When we inquired why our application was suddenly rejected, he gave an incredibly confusing response that made no sense. We even offered multiple times throughout the process to increase the rent in order to have a higher priority and secure our spot only to be told this wasn’t an option. We only wish there was some level of transparency and communication regarding whether or not they are proceeding with other applicants, and more communication about how long the process will be. We are disappointed that after finally finding a place that accepted our difficult situation (using guarantors and house sharing) they chose an applicant who would qualify for any other housing in the area. The lack of timely communication and transparency made this situation a nightmare for all of us and left 4 people without a house. During this time we pursued other options, but we delayed final decisions as we were told that we had been chosen for this place. By the time they informed us that we had been rejected, we had already lost all other opportunities we had been applying for because we had delayed the decision for too long. If this is your realtor, don’t wait, go with your second choice.