Woonhub Makelaars Eindhoven

We had strong interest in the property at Eindhoven and were actively discussing our potential offer range. However, our experience during the showing was extremely disappointing. The individual showing the home provided very little information, restricted our ability to properly view the space, and overall made us feel unwelcome. Unfortunately, the interaction left us with the impression of discriminatory behavior, which significantly impacted our perception of the opportunity. It’s best you don’t give a viewing if you don’t want the buyer to look at house, racism experienced first time with selling agent of house.

Mijn ervaring met makelaar Alex was ronduit slecht. Bij de eerste bezichtiging hing er direct een ongemakkelijke sfeer. Alex kwam ongeïnteresseerd over, toonde weinig enthousiasme om de woning aan ons te presenteren en was regelmatig bezig met zijn telefoon. Bovendien had hij nauwelijks kennis van de woning. Wat mij vooral verbaasde, was dat Alex geen enkele moeite leek te doen om de woning daadwerkelijk te verkopen. Je zou verwachten dat een makelaar zich inzet om het beste resultaat voor zijn opdrachtgevers te behalen, Alex niet. Toen we tijdens de bezichtiging informeerden naar wat er zich achter een kast bevond en deze wilden openen — iets wat bij een serieuze bezichtiging gebruikelijk is — werd ik op onprofessionele wijze aangesproken en zelfs ASOCIAAL genoemd. Dit was bijzonder onaangenaam en leidde de aandacht volledig af van de woning zelf. We wilden het huis nog een tweede kans geven, omdat de eerste indruk volledig was overschaduwd door de negatieve sfeer die Alex gaf aan de woning. Bij de tweede bezichtiging was zijn houding weliswaar iets beter, maar nog steeds was zijn kennis van zaken beperkt. Opvallend genoeg was het openen van kasten toen ineens geen probleem meer. Hoewel we slechts twee keer met Alex te maken hebben gehad, heeft dit voor ons als potentiële kopers een zeer negatieve indruk achtergelaten over Woonhub. We gaven de woning bewust een tweede kans, maar opnieuw werd onze aandacht vooral bepaald door het gedrag van de makelaar. Op basis van deze ervaring zou ik er dan ook niet voor kiezen om mijn eigen woning via hem te verkopen. Hij straalt weinig betrokkenheid en professionaliteit uit en lijkt niet het belang van de verkoper voorop te stellen.

Waardeloos… geen goed woord voor over. Communicatie en simpele afspraken nakomen zijn ver te zoeken.

I initially met Alex, the owner of the real estate agency Woonhub, and was impressed by his professionalism and commitment to delivering quality service. Based on this, we decided to hire him as our representative to sell my property. However, once we officially started the selling process, his business partner, Marten, took over the representation—something I had never agreed to. From the beginning, the process was poorly handled. The property brochure contained multiple errors, despite us providing all the correct documentation. The suggested selling price also became a point of contention. Marten pushed for a significantly lower price than what the property was worth, making it seem like he was only interested in a quick and easy sale rather than getting the best deal in a strong seller’s market. Fortunately, my wife and I insisted on a higher price than what Marten recommended. Additionally, the information listed on Funda was completely incorrect, despite us providing the right details. Simple yet crucial details, such as the construction year, were wrong, which was incredibly frustrating. Beyond this, I work at a company where many employees are actively looking for homes, so I personally shared the listing internally. Six colleagues reached out with interest but faced issues reaching Woonhub. Some were promised call-backs that never happened. Even though I had explicitly arranged for a set number of viewings to be reserved for my colleagues, the handling of these requests was unprofessional. Those who did get a viewing complained about Marten’s poor representation—he refused to show key parts of the property, such as the storage room, bike storage, and the electrical cabinet. The buyer who ultimately won the bid also shared her disappointment. She found Marten to be unfriendly and uninformed about the property. If it weren’t for her father advising her to ignore the bad representation and focus on the property itself, she wouldn’t have even placed a bid. When I addressed these concerns with Alex and Marten, they completely dismissed the feedback. However, with so many complaints from my colleagues, the buyer, and my own experience, it’s clear that Woonhub lacks quality and professionalism. To top it off, on the day of signing over the house, Alex showed up but didn’t even bring a small celebratory gesture—like a bottle of champagne—not for me, but for the buyer, who was making her first-ever home purchase. Instead, Alex claimed he prefers to send a customized chocolate house rather than the traditional champagne. Months later, neither the buyer nor I ever received anything. Another example of their inconsistency. Ultimately, I feel bad for Alex, who has a terrible business partner, but also disappointed in him for committing to be my representative and then handing me off to someone else. The experience was frustrating from start to finish. Terrible representation, poor quality of work—absolutely NOT recommended!