Geldhof Makelaardij o.g.

We had a fantastic experience with Geldhof Makelaardij! Anouk was incredibly helpful throughout the entire process of renting an apartment. From informing us that we secured the apartment to handing over the keys, everything was handled smoothly and professionally. She ensured that all the documents were clear and completed on time, leaving no room for confusion. The whole experience was efficient and stress-free. I highly recommend Geldhof Makelaardij O.G. for anyone looking for reliable and professional real estate services!

Anouk heeft ons een tijd geleden enorm goed geholpen met onze huurwoning. Ze was snel beschikbaar voor vragen en heeft goed met ons meegedacht, erg blij mee!

Jerry was helpful until the sale is closed but he didn't provided the documents he promised to send in the Notary since January and he is not reachable and ignoring calls, regarding a disagreement with seller. Regarding to answer: I've asked about the documents on 19.12.2023 and Jerry kept the message unread until today I write comments here. The agent of seller tried to contact him on Wednesday (which is 2 days ago), he didn't reply. I tried to contact him and called him twice both office and his number yesterday. He was unresponsive until I wrote this comment. I do understand it is not your obligation to help but ignoring calls and hoping the topic will fly away is not helpful neither professional. All in all it takes 1 minute to write a message or e-mail to say "sorry, we can't help you further. discuss the topic with your lawyer." The reason of this 2 star rating and this comment is not from the expectation of free help, it's lack of communication and ignoring behavior and not keeping your word. All is well until the agency get paid, afterwards it's difficult to get a simple answer. Also calling me and saying "we don't do things this way in the Netherlands" and trying to turn things all of this happening because I'm foreigner was quite disappointing.

When we visited what would become our future apartment, we were welcomed by realtor Anouk, whom we had met during a previous viewing. She was incredibly friendly and provided all the information we needed clearly. We submitted our documents, and she reviewed them thoroughly. The entire process felt open and transparent, and we're now writing this review from our new home, thank you!