SNS Bank Hoorn

Not a pleasant experience. My wife and I were greeted with coldness and skepticism when asking if this was a branch where we could open a checking (current in NL) account by the operator/proprietor, who was not very helpful or communicative during the application process. But this I can chalk up to Dutch stoicism, with which I am familiar, and sometimes pleasantries are unnecessary. However, as soon as he began examining my passport, that latent European boomer discrimination (with which I am also familiar, unfortunately) came through. I was not so much asked, but more so told by this man “you are not a Dutch person, correct?”. My Dutch passport, the fact that I was born in Aruba- a Dutch Constituent and former colony, and that on said passport under Nationaliteit it says Nederlandse all point to the same thing: that I am A DUTCH PERSON. To have my nationality questioned by this man for no reason other than my Caribbean phenotype was infuriating. If this person’s attitude represents the values of ASN Bank, I’m glad we decided not to bank there. The Nappy Roots should disallow the company’s use of their song “Good Day” in their marketing if this is the attitude of their employees. Reprehensible. Would give zero stars if possible.