Cornuijt montage

I was in urgent need of replacement of my door lock, since it no longer locked properly. John agreed to do the job through Zoofy, on a booking for 3 days later (late afternoon). While the timing was tight, I accepted it, assuming I would be at home all day in any case. Unfortunately, from that point on, the experience rapidly deteriorated. === Service Issues === On the first visit, John arrived but left shortly after, claiming he lacked necessary parts. From his behavior, it seemed more likely this was due to inexperience — it genuinely appeared he had never replaced a lock of this type before. He scheduled a follow-up for the next day but refused to come in the morning, despite my request, only agreeing to return between 17:00–18:00. In reattaching the old lock, he made matters worse: previously, the lock would not secure the door; after his intervention, it would also often fail to open. I spent the next 24 hours essentially locked inside my apartment, unable to leave for fear I wouldn’t be able to get back in. When he returned the following evening: - He attempted to install a new lock, but caused severe damage to my door in the process: (1) he chiseled away a large amount of door material in an attempt to fit the lock incorrectly; (2) he drilled straight through the door, enlarging and destroying the interior lock cavity, and misaligned the screw holes — removing critical material where the lock is meant to be secured. - Ultimately, he gave up, loosely reinstalled the original lock (he was about to leave after only putting 2 out of 6 screws back, and only added the remaining ones after I pointed it out), and told me I should “look for someone else,” as he wouldn’t be able to get another lock for several days. This second failed attempt occurred late in the evening, leaving me with no time to arrange alternative help — and no functioning front door lock going into the weekend. I remained stuck at home, unable to safely leave even to buy groceries. The behavior of the worker was unprofessional and the damage he did to my door is appalling. Please *do not contract this worker* unless you want your property to be damaged.

John Cornuijt heeft goed en net werk geleverd. Hij neemt de tijd, maakt er zeker geen haastklus van. Ook had hij snel tijd om onze overkapping te herstellen. Fijne vakman!