Ridiculous, just ridiculous of this company, super unprofessional and rude to explain in short. The first day I called them more than 2 weeks back explaining I need an urgent plumbing work to be done, and I was promised they can do it next week, but does not give an expected cost they will charge, after explaining that I do not want a bill of EUR 1,000 for a small work, so at least I should know approx. how much they will charge, they send a plumber within 10 mins at my house for inspection of what needs to be done. Since then I have called 4 times to check when I can have a expected cost, and when we can make an appointment to fix the plumbing, but every time I am told, "Let me call you back, we will let you know by end of today", but I never received any call or response, even after 4 calls over more than 2 weeks.